Great Customer Service
There are two people who for Dunbarton that I interact with almost on a daily basis, that I would just love to thank and let their supervisors know that they are doing an amazing job. I would like to start with thanking Tate Coker. He is kind and understanding, and willing to help to the best of his abilities. There are times that he doesn’t know, and he is honest in that moment. However, I hear back from him the same day with an answer. I never have to wait long, and I know that he is always just a phone call away while I am trying to order.The second person is Blake Seymour. He is also very patient and kind, and knowledgeable. He is willing to spend whatever time is necessary on the phone helping to step me through any and all questions. Recently, we spent about 45 minutes on the phone with me asking question after question and Blake not only answering, but doing so in a way to help me visualize what he was talking about so that I could better understand and retain the knowledge to make ordering doors and frames easier in the future. I know you are one giant amazing company. They both are very clearly passionate about their jobs and their customers. I just wanted to ensure that hard work was seen and that they know it is all very much appreciated.